Last updated: 14 December 2025

This Privacy Policy describes how we collect, use, disclose and protect your personal information when you use our website and services, and explains your rights and how the law protects you.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined below. The following definitions have the same meaning whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service or parts of our Service.
• Company (referred to as “the Company”, “we”, “us” or “our” in this Privacy Policy) means OZZY ONLINE EC PTY LTD (ACN 658 066 098), as trustee for the GGN Suvarna Family Trust, operating the SwayFit website and brand, Suite 4847, 526/368 Sussex Street, Sydney NSW 2000.
• Cookies are small files that are placed on your computer, mobile device or other device by a website, containing details of your browsing history on that website, among other uses.
• Country refers to New South Wales, Australia.
• Device means any device that can access the Service such as a computer, mobile phone or tablet.
• Personal Data means any information about an identified individual, or an individual who is reasonably identifiable.
• Service refers to the Website and any related online services we provide.
• Service Provider means any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals engaged to facilitate the Service, provide the Service on our behalf, perform services related to the Service or assist us in analysing how the Service is used.
• Third-party Social Media Service refers to any website or social network through which a user can log in or create an account to use the Service.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, page views and session duration).
• Website refers to SwayFit, accessible at https://www.swayfit.com.au/.
• You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Billing and shipping address (including State, Postcode, City)
• Payment-related information (e.g. last four digits of card, payment method details via our payment processors)
• Usage Data

If you pay for a product or service by bank transfer, we may request additional information to facilitate the transaction and verify your identity, such as:

• Date of birth
• Government-issued ID details (e.g. passport or national ID card)
• Bank statement or proof of account ownership
• Other information linking you to an address or account where reasonably necessary

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as your Device’s IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, we may collect information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Information from Third-Party Social Media Services

We may allow you to create an Account and log in to use the Service through the following Third-party Social Media Services:

• Google
• Facebook
• Other providers we may enable from time to time

If you register or log in via a Third-party Social Media Service, we may collect Personal Data already associated with that account, such as your name, email address, profile picture or contact list.

You may also choose to share additional information with us via your social media account. By doing so, you authorise us to collect, use and store that information in accordance with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies (such as pixels, tags and scripts) to track activity on our Service and store certain information. This helps us improve and analyse our Service and provide a better experience.

The technologies we use may include:

• Cookies or browser cookies: A cookie is a small file placed on your Device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Service may not function properly.
• Web beacons: Certain sections of our Service and our emails may contain small electronic files (for example, pixel tags) that allow us to count users who have visited pages or opened an email and compile related website statistics.

We use both Session and Persistent Cookies for purposes such as:

• Necessary / Essential Cookies
  These cookies are essential to provide you with services available through the Website and to enable you to use some of its features (for example, secure login and shopping cart functionality).
• Preference and Functionality Cookies
  These cookies allow us to remember choices you make (such as login details or language preferences) and provide a more personalised experience.
• Analytics and Performance Cookies
  These cookies help us understand how the Website is used, which pages are most popular and how users move around the site so we can improve performance and user experience.
• Advertising and Remarketing Cookies
  These may be set by us or our advertising partners to build a profile of your interests and show you relevant ads on other sites.

You can manage cookie preferences through your browser settings and, where applicable, via cookie consent tools available on the Website.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service: including to process your orders, deliver products and monitor usage of the Service.
• To manage your Account: to manage your registration as a user of the Service and provide access to features available to registered users.
• For the performance of a contract: to develop, perform and manage purchase contracts for products or services you have ordered.
• To contact you: to contact you by email, phone, SMS or other electronic means regarding your orders, account, updates or changes to our services and policies.
• To send marketing communications: to provide you with news, special offers and general information about products, services and events similar to those you have already purchased or enquired about, unless you opt out.
• To manage your requests: to respond to your enquiries, support requests, complaints or other contacts.
• To deliver personalised content and advertising: to show you content and ads we believe may be relevant to your interests, and to measure their effectiveness.
• For business operations: including data analysis, identifying usage trends, evaluating and improving our Service, products, marketing and customer experience.
• For legal and compliance purposes: to comply with legal obligations, resolve disputes and enforce our agreements.

We may share your personal information in the following situations:

• With Service Providers: to monitor and analyse the use of our Service, process payments, deliver orders, provide customer support, send marketing communications or display advertising.
• For business transfers: in connection with any merger, sale of Company assets, financing or acquisition of all or part of our business, where Personal Data may be transferred as a business asset.
• With affiliates and related entities: with entities under common control, provided they honour this Privacy Policy.
• With business partners: to offer you certain products, services or promotions.
• With your consent: in any other situation where you have given consent for a specific purpose.

Retention of Your Personal Data

We retain your Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy, or as required by law. This includes retaining data to comply with legal obligations, resolve disputes and enforce our agreements.

Usage Data is generally retained for a shorter period, except where needed to strengthen security, improve the functionality of our Service, or where we are legally required to retain it for longer.

Transfer of Your Personal Data

Your information, including Personal Data, may be processed at our offices and in other locations where Service Providers are based. This means your data may be transferred to, and stored in, countries outside your own jurisdiction.

We will take reasonable steps to ensure that any overseas recipients of your Personal Data protect it in a way that is consistent with this Privacy Policy and the Australian Privacy Principles.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or sale of assets, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement and Legal Requirements

We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or government agency), or where we believe disclosure is reasonably necessary to:

• comply with legal obligations;
• protect and defend our rights or property;
• prevent or investigate potential wrongdoing in connection with the Service;
• protect the personal safety of users of the Service or the public; or
• protect against legal liability.

Security of Your Personal Data

We take reasonable steps to protect your Personal Data from misuse, interference and loss, and from unauthorised access, modification or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics

Google Analytics is a web analytics service that tracks and reports website traffic. Google may use the collected data to contextualise and personalise ads on its own network. You can opt out by installing the Google Analytics opt-out browser add-on and by adjusting your ad settings.

For more information on Google’s privacy practices, visit: https://policies.google.com/privacy

Advertising and Remarketing

We may use advertising and remarketing services (such as Google Ads and Facebook) to show ads to you after you have visited our Website.

Google Ads / Remarketing

You can manage or opt out of personalised ads from Google by visiting: http://www.google.com/settings/ads

Facebook

Facebook remarketing may be used to show you ads on Facebook and its partner networks. You can control your ad preferences via your Facebook settings and tools provided by the Digital Advertising Alliance.

For more information on Facebook’s privacy practices, visit: https://www.facebook.com/privacy/explanation

Email Marketing

We may use your Personal Data to send newsletters, marketing or promotional materials and other information that may be of interest to you. You can opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us.

We may use third-party email providers (such as Mailchimp or similar services) to manage and send emails. These providers handle your data in accordance with their own privacy policies.

Payments

We may provide paid products and/or services within the Service. Payments are generally processed via third-party payment processors (for example, Stripe, PayPal or payment gateways used in our online store).

We do not store your full payment card details. That information is provided directly to our payment processors, who use your Personal Data in accordance with their own privacy policies and must comply with PCI-DSS security standards.

Children’s Privacy

Our Service is not directed to individuals under the age of 18, and we do not knowingly collect Personal Data from children. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child without appropriate consent, we will take reasonable steps to delete it.

Your Privacy Rights

Depending on applicable law, you may have rights to:

• request access to the Personal Data we hold about you;
• request correction of inaccurate or incomplete Personal Data;
• request deletion of your Personal Data, subject to legal retention obligations;
• opt out of direct marketing communications at any time.

To exercise these rights, please contact us using the details below. We may need to verify your identity before responding to certain requests.

Links to Other Websites

Our Service may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We are not responsible for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on this page and revise the “Last updated” date at the top. Where appropriate, we may also notify you by email or by a prominent notice on our Website.

You are encouraged to review this Privacy Policy periodically. Changes are effective when posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us:

• By email: admin@swayfit.com.au
• By visiting this page on our website: https://www.swayfit.com.au/contact-us/